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A free download of the full working version can be found in the Downloads section of this website (you must log in to our customer portal). ! If you want to try PST as a standalone, just follow the installation instructions. If you want to try PST Lite or PST Hosted, please call us and we will set up your database on our state-of-the-art servers section of this website!

PST has always been set up in a Software as a Service (SaaS) model, even before most of the world realized the benefits of this arrangement. Here’s why - The average software company upgrades their software every 6 to 12 months, usually at a hefty upgrade fee. And if you are having a problem with the software or even a question about a feature, you get charged for that technical support time.

With our SaaS model, not only are all of your upgrades included, but so is technical support. For 11 hours a day we have a full-time staff waiting by the phones to answer any questions related to our software. Not only are you paying a monthly fee for software, but you are also investing in a long-term relationship. If you are not happy with the software or level of service, we don't get paid!

Your monthly cost for using PST will be based on a minimum charge plus a per job cost. Don’t worry about an endlessly growing bill, however – we have a maximum monthly charge! Check out our products and pricing here.

Absolutely not! You are never required to sign a leasing agreement in any way, shape, or form. You simply pay as you go. If at any point you are no longer happy with our software or support, you can fire us on the spot.

At no time do we ever have access to your computer in order to monitor the amount of work entered into PST. PST internally keeps track of the amount of work entered each month. On the 10th of the month you are prompted to print out the invoice for the previous month's work. The invoice will tally up the number of jobs entered in the program and give you a printout telling you how many jobs have been entered and how much you owe for the usage.

If you decide to no longer use PST your monthly codes will eventually expire. Once they do you will no longer be able to print in either of the programs. However, you will be able to access all of your data for reference purposes whether you pay us or not. We have to have some method of enforcing our payment schedule, there are some folks who just don't pay for software unless they are forced to. We wish it wasn't that way.

No, you can run as many copies as you like on your network, they are all included in the basic monthly fee! PST comes network-ready out of the box. Our goal is to help you grow your business!

Yes, with the Web Services Pack℠ we have PST Mobile. This app is compatible with all mobile devices (iOS, Android). It allows Servers in the field to provide status back to the office!

Yes we do – check out our Learning Resources page! We can provide in-person training and Webex training. We also have numerous video tutorials and a collections of tips & tricks to help you become a power PST user.

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Contact Us

  • P: 1-800-842-4778
  • P: (407) 679-1539
  • Lines open Mon-Fri, 8am - 7pm EST.
  • Mail: support@dbsinfo.com