Getting Started - Setting Up Priorities

The CST Priority System is used to define and prioritize the different levels of service you will be providing to your clients. The Priority System is closely tied to the Point-to-Point Zone Pricing System since the fees you charge your Clients will vary with each type of service you provide.

Your copy of CST currently has two Priorities already setup: Standard & Rush. You have the ability to add your own priorities to the database.

  1. Click Setup>Priority System.
  2. Click "Add New" within the "Priority Setup" window.
  3. Type the name of your Priority within the first cell that is contained in the new row that was created.
  4. Using your right cursor key advance to the next cell under the Code column.
  5. Type a Priority code (up to 4 characters). The Priority code defines the priority on the Dispatch Screen.

  6. Note: On the far-right side of the "Priority Setup" window, there are two checkboxes. One is titled "Active" & the other is titled "Web Enabled". The "Active" checkbox, simply means that this is a Priority that your office will use when adding jobs. If you no longer offer that "priority", uncheck "Active" to prevent this priority from being used on new jobs. The "Web Enabled" checkbox works with an add-on feature called the Web Services Package. One of the features of the Web Services Package allows your clients to add their own jobs from a webpage. If the "Web Enabled" checkbox is checked, then your client can choose this priority when adding their own jobs from a webpage.

  7. Click "Close".

Optional - You have the ability to track the amount of time until a job should be delivered.

If you have a Priority that should take a certain amount of time, you can have the job on the dispatch screen change colors warning you the closer it gets to the set time frame.

For Example: If you have a Priority that should take up to two hours to complete:


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Setting Up Price Grid For Zone Pair

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